Shipping & tracking

Here at SoleTurnUK we offer both UK & International shipping for all of our customers, please see our price list below.

UK

24 Hour Tracked (Next Day Delivery) - £7.50

48 Hour Tracked (Two Day Delivery) - £4.50

Special Next Day Delivery (before 1pm) - £13.50

INTERNATIONAL

EU Shipping (2 to 11 days) - £19.95

International (3 to 17 days) - £29.95

Have any questions regarding delivery? Contact us directly via WhatsApp

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

You can track your order via the link included in your dispatch email (make sure you double-check this hasn't ended up in your junk folder).

For any inquiries or questions, please contact us here

Returns & refunds

We have a 7 day return policy - This means you have 7 days from date of delivery to contact us about your issue.

*Please note we do not offer returns on sizing issues

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused & you must have your order confirmation receipt.

For our full returns policy, please visit here

To start a return, you can contact us at soleturnuk@outlook.com or via our WhatsApp

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at soleturnuk@outlook.com or via our WhatsApp

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at soleturnuk@outlook.com or via our WhatsApp